Company Coverage

General liability insurance for property managers

General liability is the foundation of your business insurance. It covers the claims that come at your company — not just the properties you manage. If you sign management agreements, hire vendors, or have an office, you need GL.

What general liability covers

General liability insurance protects your property management company from third-party claims of bodily injury, property damage, and advertising injury. It's the policy that responds when someone says your business hurt them or broke their stuff.

Bodily injury

If someone is injured because of your business operations — a vendor trips at your office, a guest is hurt due to your negligence — general liability covers their medical costs and your legal defense.

Property damage to others

If your business operations damage someone else's property — your maintenance team breaks a homeowner's window, a contractor you hired damages a neighbor's fence — GL responds.

Legal defense costs

Even if a claim has no merit, you still need a lawyer. General liability pays for legal defense, court costs, and settlements or judgments — up to your policy limit.

Advertising injury

Claims of libel, slander, copyright infringement, or misrepresentation in your marketing. If a competitor claims you copied their listing photos, GL covers the legal response.

What general liability doesn't cover

General liability protects your company from third-party claims. But it doesn't cover everything — here's what falls outside GL and where each risk belongs.

Guest injuries at rental properties

Guest injuries at the properties you manage are covered by Liability Control, not your company GL. Learn more →

Property damage to rentals

Damage to the homes in your portfolio is covered by Damage Control. Learn more →

Professional mistakes

Errors in your management work (missed renewals, bad advice) require E&O coverage. Learn more →

Employee injuries

On-the-job injuries to your staff require workers' comp — GL only covers third-party claims.

Cyber incidents

Data breaches and cyber attacks require separate cyber liability coverage. Learn more →

Who needs general liability insurance

If you manage properties for other people and operate as a business, you need general liability. The size of your portfolio doesn't matter — a solo manager with 5 properties faces the same types of claims as a company with 500.

Property management companies (any size)
Solo property managers operating as an LLC
Co-hosting businesses managing for individual owners
Vacation rental companies with employees
Property managers who sign management agreements requiring proof of insurance
Any PM whose homeowners or vendors require a certificate of insurance (COI)

What general liability costs

GL premiums depend on your revenue, number of properties, location, claims history, and the limits you choose. Here are typical annual ranges for property management companies with $1M/$2M limits.

1-10 properties
$400-$800 / year
11-50 properties
$800-$2,000 / year
51-200 properties
$2,000-$5,000 / year
200+ properties
$5,000+ / year

These are estimates for standard GL at $1M per occurrence / $2M aggregate. Actual premiums vary based on your state, claims history, and the specific operations of your business. Bundling GL into a business owner's policy (BOP) typically saves 10-15%.

COI Support

Getting a certificate of insurance

Homeowners want proof you're insured before they hand you their property. Vendors want proof before they show up on-site. With Velaris, getting a COI is a dashboard action — not a phone call to your broker.

1
Request a COI through your Velaris dashboard
2
Specify the certificate holder (homeowner, vendor, or platform)
3
COI is generated and delivered — typically within 24 hours
4
Additional insured endorsements are available for homeowners who require them

How general liability fits in the Velaris program

General liability covers your company. Damage Control and Liability Control cover the properties. Together, they form a complete coverage program — no gaps between what protects your business and what protects the homes you manage.

Your company
General Liability / BOP

General liability, E&O, workers' comp, cyber liability, and D&O. These protect the business entity and its operations.

Your properties (damage)
Damage Control

Building, contents, and personal property coverage for every home in your portfolio. Guest-paid through Damage Control.

Your properties (liability)
Liability Control

Guest injury and liability coverage for every homeowner. Auto-enrolled through Liability Control.

Frequently asked questions

What's the difference between general liability and professional liability (E&O)?

General liability covers bodily injury and property damage — physical things that happen because of your business operations. Professional liability (errors and omissions) covers financial losses caused by your professional mistakes or negligence — like failing to renew a homeowner's listing, mismanaging a reservation, or giving bad advice that costs a client money. Most property managers need both.

How much general liability coverage do I need?

The standard is $1,000,000 per occurrence and $2,000,000 aggregate. This is what most management agreements, vendor contracts, and platform requirements specify. If you manage high-value properties, have employees, or operate in litigation-heavy markets, you might want to add an umbrella policy on top of the base GL limit.

Does general liability cover my employees?

General liability covers claims made by third parties (guests, vendors, homeowners) against your business. It does not cover injuries to your own employees — that's workers' compensation. If an employee is injured on the job, you need a separate workers' comp policy. GL does cover situations where your employee causes injury or damage to a third party during the course of their work.

What is a certificate of insurance (COI) and when do I need one?

A COI is a document that proves you have active insurance coverage. Homeowners often require one before signing a management agreement. Vendors and contractors may require one before working at your properties. Some booking platforms require proof of GL coverage. A COI doesn't change your coverage — it just proves it exists to a third party.

Can I get general liability as part of a bundle?

Yes. A business owner's policy (BOP) bundles general liability with commercial property insurance at a lower cost than buying them separately. For property managers who also need to insure their office space, equipment, or business personal property, a BOP is usually the more cost-effective option. Velaris can set up either standalone GL or a BOP depending on what makes sense for your business.

Get GL coverage that knows property management

Talk to us about general liability designed for PMs — with COI support, additional insured endorsements, and the rest of your coverage in one place.

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